LAFOLLETTE, TN (WLAF) – La Follette Utilities Board is closing its lobby to the public beginning Mar. 17, 2020.

In a release today from LUB:

Effective Tuesday, March 17, 2020:
LUB’s office lobby will be closed to the public. We are taking steps to provide service to our customers
all while trying to protect our employees.
The two (2) drive-thru lanes will be open and representatives will be here answering phone calls from
7:30 a.m. to 5 p.m., Monday – Friday. We will continue to have 24/7 dispatch for any outages or service
issues that arise.
Payments can be rendered via:
Drive-thru
Over the phone (24/7 automated or with a person during business hours)
24/7 payment kiosk at the 2nd lane drive-thru
LUB’s mobile app (available for IOS and Androids)
Night depository
IGA
Community Trust Bank
First Volunteer Bank
Commercial Bank
Services (Connects, Disconnects, New Construction, etc.)
Please contact LUB via phone or by email to the following representatives:
Customer Service – 423-562-3316
Monica White (ext. 1044) – monica.white@lubmail.org
Brenda Andrews (ext. 1036) – brenda.andrews@lubmail.org
Amanda Allen (ext. 1014 – amanda.allen@lubmail.org
April Jones (ext. 1015) – april.jones@lubmail.org
Cristy Wilson (ext. 1038) – cristy.wilson@lubmail.org
Rebekah Ivey (ext. 1018) – rebekah.ivey@lubmail.org
New Construction & Permits – 423-562-3316
Stephanie Hembree (ext. 1042) – stephanie.hembree@lubmail.org
Sharyn Vincent (ext. 1041) – sharyn.vincent@lubmail.org

(WLAF NEWS PUBLISHED – 03/16/2020-4PM)