JACKSBORO, TN (WLAF) – United Cumberland Bank announced Friday a response to the COVID-19 pandemic. In a statement, CEO Jim Johnson said, “As this virus continues to impact our communities and businesses, we want to update customers on our preparations.  We are actively meeting and planning on a regular basis to ensure that our customers have access to their money
and financial services as needed. Rest assured that we will do everything possible to reduce stress and inconvenience during this period.”

As of Monday, March 23rd, 2020, United Cumberland Bank has made the following changes to operations:
• Transition to drive-thru service only for in-person transactions.
• Lobby transactions are available by appointment.
• Regular business hours will still apply, though drive-thru hours may extend as demand requires.

These changes will remain in effect until further notice, and all regular cut-off times will still apply. United Cumberland Bank will remain fully operational and can still assist customers with loan, account opening and safety deposit box needs by appointment. If you would like to schedule an appointment for these or any other services, please call your local branch. If you have any questions or concerns, you may contact your local branch.

United Cumberland Bank encourages customers to make full use of all electronic and online services during this period. including:
• ATMs
• Mobile Banking
• Online Banking
• Bill Pay
• Mobile Deposit
• 24hr Telephone Banker
• Debit Cards

CEO Johnson continued, “Our number one priority is and will always be the health and safety of our customers and employees. We are committed to continuing to provide our services in a way that is most convenient for our customers and community. We appreciate our customers’ understanding and look forward to continuing to meet their banking needs. We thank them for their cooperation during this unprecedented time.” (WLAF NEWS PUBLISHED – 03/23/2020-11AM)