LAFOLLETTE, TN (WLAF) -Here is the latest update from the La Follette Utilities Board (LUB).All LUB facilities will remain closed to the public until such time that Federal and State COVID-19 restrictions concerning social distancing have been lifted.  We continue to take the necessary steps to provide service to our customers while endeavoring to protect our employees and the public.

The two (2) drive-thru lanes will remain open and representatives will be answering phone calls from 7:30 a.m. to 5:00 p.m., Monday – Friday.  We will continue to have 24/7 dispatch for any outages or service issues that arise.  LUB’s engineering and construction activities are extremely limited at this time.

Payments can be rendered via:

Drive-thru

Over the phone (24/7 automated or with a person during business hours)

24/7 payment kiosk at the 2nd drive-thru lane

LUB’s mobile app (available for IOS and Android devices)

Night depository

IGA

Community Trust Bank

First Volunteer Bank

Commercial Bank

Please contact us at 423-562-3316 or send any customer-related correspondence to service@lubmail.org.

***If you need to make special payment arrangements, please call our office at (423) 562-3316***

(WLAF NEWS PUBLISHED – 03/30/2020-5PM)

 

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